Shipping Info

Shipping Policy for Record Store At BeatRelease, we strive to provide the best possible shopping experience for our customers, including a seamless and reliable shipping process. We want you to enjoy your vinyl records as soon as possible, so please take a moment to familiarize yourself with our shipping policy.

1. Processing Time:

• Orders are typically processed within 5-10 business days after payment confirmation.
• Please note that orders placed during weekends or holidays may experience slight delays in processing.

2. Packaging:

• All vinyl records are carefully packaged to ensure their safe arrival.
• We reuse boxes in order to help cut down on waste.

3. Shipping Methods:

• We primarily just offer economy shipping, but some items may have more expensive options based on their rarity or value

4. Shipping Rates:

• Shipping rates are calculated based on the weight of the package, your location, and the chosen shipping method.
• We ship out of 3 locations: Los Angeles, Brooklyn, and Delaware - we utilize all 3 centers for quickest delivery to you!

5. Tracking Information:

• Once your order is shipped, we will provide you with a tracking number via email. This allows you to monitor the progress of your shipment and estimate its arrival time.

6. International Shipping:

• We offer international shipping to most countries, subject to applicable customs regulations and fees.
• Please note that international shipments may take longer to arrive due to customs clearance procedures.

7. Delivery Issues:

• In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately.
• We will work with you to resolve any delivery issues and ensure your satisfaction.
• We are a proud partner of Route Package Protection, we highly recommend purchasing this insurance for quick and easy damage/loss insurance covered by Route.

8. Address Verification:

• To prevent any shipping delays or errors, please ensure that your shipping address is accurate and up to date.
• We are not responsible for any delays or additional charges resulting from incorrect address information provided by the customer.

9. Pre-Order and Backorder Items:

• If your order includes pre-order or backorder items, please note that the entire order will be shipped once all items are available.
• If you wish to receive the in-stock items separately, please contact our customer support team, and we will assist you accordingly.

10. Cancellation and Returns:

• Once an order is processed and shipped, cancellations or modifications may not be possible.
• For returns or exchanges, please refer to our Returns and Refunds Policy for detailed instructions.

We value your satisfaction and aim to provide you with the best shipping experience possible. If you have any further questions or concerns about our shipping policy, please don't hesitate to reach out to our customer support team. Happy shopping at BeatRelease!