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FAQs

What is the process for ordering vinyl records online?

To order a vinyl record from our online store, simply add the desired item to your cart, proceed to checkout, and enter your shipping and payment information. Once your payment is processed, your order will be shipped to you.

Is it safe to provide my payment information online?

Yes, it is safe to provide your payment information online. Our website uses secure encryption to protect your sensitive information and we comply with industry standards for online security.

How long does shipping take and what are the shipping options available?

Shipping times will vary depending on your location, but most orders are delivered within 5-7 business days. We offer standard shipping as well as expedited shipping options for an additional fee.

What is the return policy and process for damaged or defective items?

If you receive a damaged or defective item, please contact us within 7 days of receipt to initiate a return. We will replace the item or issue a full refund, including the cost of shipping, at our discretion.

How do I know if a vinyl record is in stock and available for purchase?

The availability of each vinyl record is indicated on the product page. If a record is in stock, it will be available for immediate purchase. If it is out of stock, you can sign up to be notified when it becomes available again.

Are there any discounts or promotions available for vinyl records?

Yes, we regularly offer discounts and promotions on select vinyl records. Sign up for our email newsletter to stay informed about current deals and promotions.

What happens if a vinyl record I want is out of stock?

If a vinyl record you want is out of stock, you can sign up to be notified when it becomes available again. We offer pre-orders on select vinyls as well so keep an eye out for these.